Terms of Service
These Terms of Service govern your use of the Whole Healthy Family website. By using this website, you agree to these Terms. If you do not agree, please do not use the website.
These Terms apply only to use of this website. They do not replace any patient intake forms, informed consent documents, financial policies, HIPAA notices, or other agreements that may apply if you become a patient.
Website Content
The information on this website is provided for general educational and informational purposes. It may discuss acupuncture, Chinese herbal medicine, whole-person care, health conditions, symptoms, research, and wellness practices, but it is not medical advice and should not be used as a substitute for individualized evaluation by a qualified healthcare professional.
Health information can change, and every person is different. Whole Healthy Family makes reasonable efforts to keep website content accurate and useful, but we do not guarantee that every article, page, or statement is complete, current, or applicable to your situation.
Do not start, stop, or change any treatment, medication, supplement, herbal formula, or care plan based only on information from this website. Always consult an appropriate healthcare professional about your specific condition.
No Emergency Use
This website is not intended for emergencies or urgent medical concerns. Do not use this website, email, online scheduling, or social media to seek emergency care.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
No Provider-Patient Relationship
Using this website, reading content, submitting a contact request, sending an email, calling the practice, or scheduling an appointment does not by itself create a provider-patient relationship.
A provider-patient relationship begins only when Whole Healthy Family agrees to provide care and you complete the required intake, consent, and clinical process. Until then, any information shared through the website or general communications is for inquiry and scheduling purposes only.
Appointments and Communications
This website may include links to request or schedule appointments through a third-party platform. Appointment requests are not confirmed until accepted by the practice or the scheduling system.
Whole Healthy Family may contact you by phone, email, text message, or another method you provide in order to respond to inquiries, coordinate scheduling, or manage practice communications. Ordinary email and website forms may not be secure, so please avoid sending urgent concerns or highly sensitive medical information through those channels.
Whole Healthy Family may need to reschedule, decline, or cancel appointments when appropriate, including for clinical, scheduling, safety, operational, or legal reasons.
Services, Results, and Testimonials
Descriptions of services are provided to help visitors understand the practice's approach. They are not guarantees of diagnosis, treatment, outcome, symptom relief, or eligibility for care.
Testimonials and patient stories reflect individual experiences. They do not guarantee that another person will have the same or similar results. Your results depend on many factors, including your condition, history, treatment plan, consistency, and coordination with other healthcare providers.
Use of the Website
You agree to use this website only for lawful, personal, and informational purposes. You may not:
- interfere with the website's operation or security;
- attempt to gain unauthorized access to any system, account, data, or service;
- submit false, misleading, harmful, unlawful, or abusive information;
- use automated tools to scrape, copy, overload, or misuse the website;
- copy, reproduce, or republish website content for commercial purposes without permission;
- use the website in a way that violates applicable law or the rights of others.
We may restrict or block access to the website if we believe a visitor has misused it or created a risk to the practice, other visitors, patients, systems, or data.
Intellectual Property
Unless otherwise noted, the text, images, design, graphics, logos, and other content on this website are owned by Whole Healthy Family or used with permission. You may view and print pages for personal, non-commercial use.
You may not copy, modify, distribute, reproduce, sell, publish, or create derivative works from website content without prior written permission, except as allowed by law.
Third-Party Websites and Tools
This website may link to third-party websites, tools, scheduling platforms, social media pages, maps, articles, or other resources. These links are provided for convenience only.
Whole Healthy Family does not control and is not responsible for third-party websites, services, content, terms, security, or privacy practices. Your use of third-party websites is at your own risk and subject to their terms and policies.
Privacy
Use of this website is also governed by our Privacy Policy, which explains how information submitted through the website may be collected, used, and shared.
If you become a patient, your health information may also be subject to HIPAA, applicable state law, and the practice's Notice of Privacy Practices.
Disclaimer of Warranties
This website and its content are provided "as is" and "as available." To the fullest extent allowed by law, Whole Healthy Family disclaims all warranties, express or implied, including warranties of accuracy, completeness, fitness for a particular purpose, non-infringement, availability, and uninterrupted or error-free operation.
We do not guarantee that the website will always be available, secure, free from errors, or free from viruses or other harmful components.
Limitation of Liability
To the fullest extent allowed by law, Whole Healthy Family, its owners, practitioners, employees, contractors, and service providers will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of this website.
This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
Nothing in these Terms is intended to limit rights or obligations that cannot legally be limited, including patient rights, professional duties, or responsibilities under applicable healthcare law.
Changes to These Terms
We may update these Terms from time to time. When we make changes, we will revise the "Last updated" date above. Your continued use of the website after updated Terms are posted means you accept the updated Terms.
Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
Contact
For questions about these Terms, contact Whole Healthy Family:
Email: plevenson@wholehealthyfamily.info
Phone: (914) 584-6995
You may also contact the practice at either office location:
Harrison, New York
550 Mamaroneck Avenue, Suite 102
Harrison, NY
Newtown, Connecticut
141 Mount Pleasant Avenue
Newtown, CT